Privacy Policy

Introduction

At Gengini, we are committed to protecting your personal data and ensuring transparency in how we collect, use, and safeguard your information. This Privacy Policy explains how our software, digital platforms, websites, and related services handle personal information in compliance with global standards such as GDPR, CCPA, CPRA, and industry-best security practices.

When we collect personal data

• When you visit our website or interact with our digital services
• When you create an account or submit a form
• When you contact us for support or business inquiries
• When you use our software, SaaS tools, or cloud platforms

Types of personal data we collect

We may collect personal information such as your name, email, phone number, company details, account credentials, payment information, and any data you voluntarily provide. In addition, we automatically collect device information, IP addresses, browser details, and usage analytics to improve performance and user experience.

Why we collect and use personal data

We process your data to operate and enhance our software services, ensure system security, provide customer support, personalize your experience, and comply with legal obligations. This includes features such as account management, billing, communication, analytics, and service improvements.

• To deliver and maintain our software and digital services
• To improve performance, usability, and system stability
• To communicate updates, announcements, and service information
• To ensure compliance with global privacy regulations
• To protect against fraud, abuse, and unauthorized access

Cookies and tracking technologies

We use cookies, web beacons, and analytics tools to enhance website functionality, personalize your experience, and understand user behavior. Cookies help us provide secure logins, remember preferences, deliver relevant content, and prevent malicious activity.

You may adjust your browser settings to block or delete cookies. However, doing so may impact the performance of certain site features.

Information we collect automatically

When you use our website or software, we may automatically collect data such as device type, operating system, referring pages, time spent on pages, error logs, and engagement patterns. This information helps us monitor performance, detect issues, and continuously improve the stability and security of our systems.

How long we keep your data

We store personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy or to comply with legal, regulatory, and operational requirements. Once no longer required, the data is securely deleted or anonymized.

Retention periods vary based on account activity, contractual commitments, legal obligations, and the nature of the data being processed.

Your rights

Depending on your region, you may have rights to access, update, delete, restrict, or transfer your personal data. You may also request copies of your data or withdraw consent where applicable. Contact us at [your support email] for requests regarding your data rights.

Third-party services

We may use trusted third-party providers for hosting, analytics, payments, or advertising. These providers are contractually required to follow strict data protection standards and cannot use your information for their own purposes.

Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in technology, regulation, or business practices. Any updates will be published on this page with a revised “Last Updated” date. Continued use of our services after modifications constitutes acceptance of the updated policy.